Troubleshooting Guide

This troubleshooting guide provides solutions for common issues users may encounter when using the DreyerX network, such as transaction failures, connectivity problems, and other network-related issues.

Transaction Failures

Transaction Pending or Stuck

Symptom: A transaction remains pending for a long time and does not get confirmed.

Solution:

1. Check Network Status:

   • Ensure that the DreyerX network is operational. You can check the network status on the DreyerX Block Explorer at DreyerX Block Explorer.

   • If the network is experiencing high traffic or is temporarily down, you may need to wait for the network to stabilize.

2. Increase Gas Price:

   • A low gas price can cause your transaction to remain pending. Increase the gas price to a higher value to prioritize your transaction.

   • In MetaMask, go to the pending transaction and click "Speed Up" to increase the gas price.

3. Cancel the Transaction:

   • If the transaction is stuck, you can cancel it by sending a new transaction with a higher gas price to the same nonce.

   • In MetaMask, go to the pending transaction and click "Cancel." If this option is not available, you can manually send a 0 ETH transaction with the same nonce and higher gas price.

Transaction Failed

Symptom: A transaction fails and the status shows as "Failed."

Solution:

1. Check Transaction Details:

   • Review the transaction details on the DreyerX Block Explorer to understand why it failed.

   • Common reasons include insufficient funds, incorrect contract interactions, or exceeding gas limits.

2. Verify Contract and Parameters:

   • Ensure that the contract address and parameters used in the transaction are correct.

   • Double-check the ABI and function signatures if interacting with a smart contract.

3. Retry with Correct Parameters:

   • Correct any errors in the transaction details and retry the transaction with accurate parameters and sufficient gas.

Connectivity Issues

Problem: Unable to Connect to DreyerX Network

Symptom: MetaMask or another wallet cannot connect to the DreyerX network.

Solution:

1. Check Network Configuration:

   • Verify that the DreyerX network configuration in MetaMask is correct.

     • Network Name: DreyerX Testnet

     • New RPC URL: https://testnet-rpc.dreyerx.com

     • Chain ID: 23452

     • Block Explorer URL: https://testnet-scan.dreyerx.com/tx

2. Clear Browser Cache:

   • Clear your browser's cache and restart the browser to resolve potential caching issues.

3. Update MetaMask:

   • Ensure that you are using the latest version of MetaMask. Update the extension if necessary.

4. Switch Networks:

   • Switch to another network (e.g., Ethereum Mainnet) and then switch back to DreyerX Testnet to refresh the connection.

RPC Endpoint Not Responding

Symptom: The RPC endpoint is unresponsive or returns errors.

Solution:

1. Test RPC URL:

   • Test the RPC URL in your browser to ensure it is accessible: https://testnet-rpc.dreyerx.com

   • If the URL is down, wait for the network maintenance to complete.

2. Use Alternative RPC:

   • If the primary RPC URL is down, use an alternative RPC endpoint provided by DreyerX (if available).

3. Report Issue:

   • Report the issue to DreyerX support or the community forum for further assistance.

Smart Contract Interaction Issues

Contract Deployment Fails

Symptom: Deploying a smart contract to the DreyerX network fails.

Solution:

1. Check Deployment Parameters:

   • Verify that the deployment parameters, including constructor arguments, are correct.

2. Increase Gas Limit:

   • Ensure that the gas limit specified for deployment is sufficient. Increase the gas limit if necessary.

3. Check for Errors:

   • Review any error messages returned during deployment to identify the cause and resolve it.

Unable to Interact with Deployed Contract

Symptom: Interactions with a deployed smart contract fail or return errors.

Solution:

1. Verify Contract Address:

   • Ensure that the contract address used for interaction is correct.

2. Check ABI:

   • Confirm that the ABI used to interact with the contract matches the deployed contract's ABI.

3. Ensure Sufficient Funds:

   • Make sure the wallet has sufficient DreyerX Tokens to cover gas fees for the interaction.

4. Review Transaction Data:

   • Double-check the data being sent in the transaction to ensure it is accurate and conforms to the contract's requirements.

General Troubleshooting Steps

1. Restart MetaMask:

   • Close and reopen the MetaMask extension to refresh the connection.

2. Browser Compatibility:

   • Ensure that you are using a compatible browser (e.g., Google Chrome or Firefox) and that it is up to date.

3. Network Downtime:

   • Be aware of any scheduled network maintenance or downtime announced by DreyerX.

4. Community Support:

   • Utilize DreyerX community resources, forums, and support channels for additional help and troubleshooting advice.

By following these detailed troubleshooting steps, users can effectively resolve common issues encountered while using the DreyerX network and ensure smooth transactions and interactions within the ecosystem.